A personalized treatment at all stages of the guest's stay.
Increase direct sales without commission
Provide guests the most convenient channels to communicate
Guests can rapidly access hotel services 24/7
Allow your staff members to message each other individually or as a team
Automate processes with virtual assistant based on chat
Reach all guests suggesting what they want at the right time
Know better your customers to personalise their stays
In a world run by reviews, use sentiment tracking to proactively address any guest concerns.
Everything hotels need to deliver on modern guest expectations.
Increase your direct non-commissionable web business.
Boost satisfaction by giving guests the experience they want. Happy guests give positive feedback, which creates brand advocates; the modern manifestation of loyalty.
Guests rapidly access hotel services as: reception, maintenance, restaurant, bar, spa, airport transfers, etc.
Virtual assistants with automation of processes.
Guests can rapidly access all the hotel services 24/7 with minimal staff commitment.
We text and message with those who we are close with.
So, seems like a natural evolution for hotels and guests to want to communicate in this way… the way we are most comfortable with.
The positive impact of Guestbind on your hotel can be seen on three different key business criteria: reputation, demand and revenue.
Quality service; giving guests exactly what they want, when they want it - optimizes your reputation.
Improving your online scores improves overall demand and average daily rate. In a reviewdriven world this means everything.
Improving demand and delivering intuitive experiences boosts adjusted RevPAR, pointing to stellar performance levels at your hotel.